Training FAQ's

Ariel Corporation requires all students to register for an Ariel Members Only account. If you do not have an account, select register on the Ariel home page and follow the instructions. 

Students with an active Ariel Members Only account have access to our training section called Ariel Connect. After login, select the down arrow in the logout box – on the right of your name, choose Ariel Training from the menu, and you will be directed to Ariel Connect. Select "What Do You Want To Learn"? (or use the search feature to search courses). Classes are scheduled in a variety of cities, so check the appropriate location. Find the class you plan to attend and select "Request."

Typically, we offer instructor-led training each month at our factory in Mount Vernon, Ohio: 

• Mechanics - Level 1 the first two weeks
• Mechanics - Level 2 the third week
• Ariel Technical School every eight weeks
• The classroom version of the Ariel Basic Product Training every six months. 
• The basic course is also offered as an online eLearning course, available anywhere at any time.

Note: The Ariel Basic Product Training course is a prerequisite for attending any additional Ariel training.

Check out this link to learn more about Ariel Online Basic Product Training https://www.arielcorp.com/Training/Online/

All students are required to register for an Ariel Members Only account at www.arielcorp.com. After account activation, students have access to the training section, Ariel Connect. In Ariel Connect, search "Online 2.0" and select "Request" (or assign) to enroll and launch the course. Students are encouraged to use the Ariel JG/JGA Maintenance and Repair Manual as a reference material while taking the online training and the final test for their certificate. Find this manual at https://www.arielcorp.com/Support/Product-Technical-Manuals/

Typically, the course can take eight to 10 hours to complete and one hour to complete the final testing for a certificate. Use the Ariel JG/JGA Maintenance and Repair Manual as reference while taking in the online course and final test, located at: https://www.arielcorp.com/Support/Product-Technical-Manuals/.

The online course is presented in modules by topics, and students can stop, save, and start again with up to three months to complete. A passing score of 80% is required to satisfy the course and receive an Ariel certificate of participation. The online basic is a prerequisite for attending any additional Ariel training.

Note: keep your Ariel Members Only account active by logging in to your Members Only account at least once every three months.

Ariel wants students to be exposed to our OEM maintenance procedures, and we view training as an extension of customer service and support. There is no cost to attend classes at our training facility in Mount Vernon, Ohio. However, expenses and arrangements for hotels, transportation, and meals are the students' and their employers' responsibility. All students confirmed to attend any Ariel training event at the factory must bring your Ariel Members Only account login information and safety footwear.

The Ariel Online Basic Product Training course is accessible via your computer, anytime and anywhere. There is no cost for this eLearning course.

Whether you sign up for the instructor-led class or the online version, the basic course is essential to those new to the oil and gas industry to better understand how compression works, the compressor package and its components, the lubrication systems, and much more! It is also a useful refresher for those with years of experience. The basic course has become instrumental for technicians and those who want to further their knowledge of Ariel compressor operations and maintenance. It is s a prerequisite for attending any additional Ariel training.

Yes, both the classroom instructor-led and the online version of the Basic Product Training course require a final test. Students attending the classroom version have 30 days after the class to complete the test; students taking the online version have up to six months to complete the course and take the final test. Students scoring 80% will have completed the Ariel Basic Product Training course, and an Ariel certificate of participation is awarded. With this prerequisite completed, students can advance their knowledge and attend other courses offered by Ariel.

Students who receive less than 80% on the final test should contact our training administrator for instructions for retesting at connect@arielcorp.com.

Ariel customers with an active Ariel Members Only account can participate in the online course. The basic course has become instrumental for technicians and those who want to further their knowledge of Ariel compressor operations and maintenance. It is s a prerequisite for attending any additional Ariel training.

Ariel developed the online version of our Basic Product Training course as an alternative for students to learn the material and avoid traveling expenses and time away from their job. It is a convenient choice to take anytime and anywhere and at your own pace. 

If unable to attend, we ask that you withdraw and allow another student to participate. You can withdraw from a course by going into your training transcript in Ariel Connect. Here's how:

1. Log in to your Ariel Members Only account.
2. Go to the training section in Ariel Connect.
3. Then select "View Your Transcript."
4. Locate the course name and the training details box on the right. 
5. Click on the arrow in the box and withdraw will be an option to select. 
6. The Ariel Connect system will send you an email confirming the change in your status.

Need help? Contact us at connect@arielcorp.com or call 740.397.0311, Ext. 1416.  

You can contact your local Ariel Regional Manager from our website at https://www.arielcorp.com/Contact-Us/Regional-Contacts/ or the training administrator at connect@arielcorp.com, or call 740.397.0311, ext. 1416.

• Go to the Ariel home page www.arielcorp.com
• Log in with your username (your email address), but don't put in a password.
• At the bottom of that box, click the question "Forgot Password?" and Ariel will email your password. 
• Return to the Ariel home page and type in your username and password to log in.

The curriculum in the Ariel Technical School goes into deeper levels of application topics. Taking the basic course (online or classroom version), and passing the final test ensures that everyone in the class has the same common knowledge of compression fundamentals and components, allowing our instructors to cover a broader range of conditions, applications, and equipment. 

Please note: students must meet the prerequisite of successfully passing the final test for the basic product training before requesting the Ariel Technical School. A student's request to attend the technical school will be confirmed when the requirement has been met, and seats are available.   

Delay in gathering completed data is typically caused because your computer browsing history needs to be cleared. Ariel Connect is tracking your progress, so there is no need to retake a module if your screen shows "in Progress." We recommend you clear your computer cache. Also, using a PC or laptop with Chrome as the browser is essential (smaller devices cannot process the online course content). Contact your Regional Manager (https://www.arielcorp.com/Contact-Us/Regional-Contacts/) or our training administrator if you need assistance at connect@arielcorp.com or call 740.397.0311 – ext. 1416.

When training requests are approved, an email is sent to the student from ArielTraining@csod.com. If you did not receive this email, check your spam web filter or contact your IT department to release the email.

Are you attending classroom training? The confirmation will list the start day and time and include instructions to go to Ariel's website: https://www.arielcorp.com, log in to your Members Only account, and then go to the training portal, Ariel Connect. Then select "View My Transcript," then click "View Training Details." Scroll down to the daily schedule and see the start and end times, location, and links to Google maps. Click View Map. Please bring your Members Only login information, which will be required for class, and remember your steel toe footwear. Are you taking the Online Basic Product Training course? Your confirmation will include links to our website to help you get started, locate the maintenance and repair manual, and launch the program.

The Ariel Technical School and the Mechanics – Level 2 training courses require students to use Ariel 7 Performance Program on their laptops. Ariel will provide a loaner laptop if needed.

All arrangements and expenses for transportation, rental car, hotels, meals outside of the training center, and other necessary travel costs are the students' responsibility.

While attending Ariel training, we recommend you stay at The Mount Vernon Grand Hotel, located at the center of Mount Vernon, Ohio. When booking your reservation, be sure to mention that you are attending Ariel training and receive their exclusive price offered to Ariel students! Local restaurants and bars are within walking distance, and Ariel is just 3 miles south, off Route 13.

The Mount Vernon Grand Hotel is located at 12 Public Square, Mount Vernon, OH 43050 

• Telephone: 844.700.1717  
• http://www.mountvernongrand.com

You may choose to stay at a hotel in Columbus near the John Glen International Airport:

• Hampton Inn 800.426.7866
• Embassy Suites 614.536.0500
• Staybridge Suites 800.225.3297
• Days Inn 614.473.9888
• Hilton Garden Inn 800.445.8667
• Homewood Suites by Hilton 855.277.4942

Mount Vernon is a small town with only a local bus system, and there are currently no vehicle rental agencies. Ariel recommends that you obtain a rental vehicle from the Columbus airport. 

Transportation arrangements and expenses are the student's responsibility. Car rental agencies are located on the lower level of the John Glen International Airport. Visit the Columbus airport parking and ground transportation web site at: www.portcolumbusairports.com

Ariel expects students to dress business casual, wear comfortable walking shoes, and bring steel toe footwear. Tours of Ariel manufacturing facilities are included when you attend classes at the factory, and your shoes must have full coverage – no sandals or open footwear. All classes include hands-on equipment, lab training, and students are required to wear steel toe footwear during lab sessions. Ariel will provide safety glasses and hearing protection.

When signing up for a class in Ariel Connect, you will find the option to select the international travel form. Complete the online form and include your passport information. When your training request has been approved, the form will be generated to our training administrator, who will compile a letter of invitation for international travel and email it to you. This form can also be found in the session details of Ariel Connect.

Yes, Ariel will provide lunch for students on days that classes run eight hours. If you have a special diet (diabetic, food allergies, vegetarian, vegan, etc.), be sure to complete the dietary questionnaire when you request a class using Ariel Connect. This questionnaire can also be found in the enrollment section. It is Ariel's tradition to host a student dinner one night during your week of training. If your spouse is traveling with you, we invite them to join us, too!

To print a copy of your training certificate:

1. Log in to your Members Only account.
2. Go to the training section, Ariel Connect.
3. Select "View Your Transcript" and see the active box. Select the arrow in the box; select "Completed" and then the course name.
4. Training details will appear; scroll down and see the blue link "Print Certificate."

Note: if you changed companies since attending Ariel training, that account is no longer active. You will need to register for a new Members Only account and notify us to transfer your training records to your new account. Send request to webdevelopment@arielcorp.com

With an active Members Only account, you have access to a wide variety of how-to videos for service technicians through the Ariel website and the Ariel Training Videos mobile app. Please visit https://www.arielcorp.com/Training-Videos/

We appreciate your attentiveness to keeping your company's records current and your Ariel accounts up-to-date. Send requests to remove employees to webdevelopment@arielcorp.com

To have your Ariel training records transferred, please register for a new Ariel Members Only account using your new business email address. When you have activated your new Members Only account, go into the training section Ariel Connect; select "View Your Transcript" (and then return to the home page to logout). You will have just activated a new training transcript. After activating your new account, send your record transfer request to webdevelopment@arielcorp.com

You may be better served by viewing our Ariel Training Videos that can be searched by subject or topic. Available at https://www.arielcorp.com/Training-Videos/

The online basic course is organized in modules and sequence, starting with introducing Ariel compressor design, components, and mechanical functions to understand how compression works.